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Fighting for consumers in a system designed to ignore them

The credit-reporting system is stacked against individuals. Bureaus profit from volume, not accuracy. Furnishers pass the buck. We exist to hold them accountable when they violate your rights.

Why we do this work

Identity theft doesn't just damage credit scores — it derails lives. People lose jobs, get denied housing, pay higher interest rates, and spend months or years trying to fix problems they didn't create.

The Fair Credit Reporting Act was supposed to protect consumers. It requires bureaus and furnishers to investigate disputes and correct inaccurate information. But too often, "investigation" means a cursory computer match that rubber-stamps the original error.

When the system fails, the FCRA provides a remedy: the right to sue for damages. That's where we come in. We take cases where bureaus or furnishers violated the law, and we pursue compensation for the harm they caused.

We handle cases involving:

  • Credit-report identity theft
  • Mixed files (your report merged with someone else's)
  • Failure to investigate disputes
  • Re-insertion of deleted information
  • Furnisher reporting violations
  • Improper use of credit reports
25+
Years of FCRA Experience
40+
States Where We've Practiced
$0
Upfront Cost to You
100%
Contingency-Based

Who We Are

Identity Theft Help is a consumer-education project of Consumer Litigation Associates, P.C., a plaintiff-side consumer protection law firm with over 25 years of experience. The National Consumer Law Center has called us "one of the most innovative, and successful, consumer advocacy practices in the United States."

Our attorneys are licensed in Virginia, North Carolina, Florida, Texas, California, and New York. For matters in other jurisdictions, we associate with local co-counsel as needed — we've handled cases in more than 40 states across the country.

Recognition

  • National Law Journal Elite Trial Lawyers — Financial Services
  • Frankie Muse Freeman Top Pro Bono Law Firm Award (Co-Recipients)
  • Named Among "Best Law Firms" by U.S. News & World Report
  • Leonard A. Bennett — 2025 Vern Countryman Award recipient

Our Team

Leonard A. Bennett

Founding Partner

Craig C. Marchiando

Partner

Drew Sarrett

Partner

Thomas D. Domonoske

Of Counsel

Mark Leffler

Associate

Emily Kennedy

Associate

Adam W. Short

Associate

Our Offices

Newport News

763 J. Clyde Morris Blvd., Suite 1-A

Newport News, VA 23601

(757) 930-3660

Harrisonburg

850 W. Market Street, Suite 140

Harrisonburg, VA 22801

(540) 889-0975

Richmond

626 E. Broad St., Suite 300

Richmond, VA 23219

(804) 905-9900

How we approach every case

Consumer-First Advocacy

We represent individuals, never credit bureaus or furnishers. Our loyalty is always to the people harmed by a broken system.

Know the Law Cold

The FCRA is complex. We study every case, every regulation, every emerging tactic the bureaus use to deny responsibility.

Documentation Obsession

Cases are won with paper trails. We help clients build ironclad records before and during litigation.

Accessible Guidance

Legal jargon helps no one. We explain your rights and options in plain language so you can make informed decisions.

What to expect when you contact us

1

Ask an FCRA Lawyer

Tell us what happened. We'll review your situation and let you know whether you have a viable FCRA claim. No cost, no obligation.

2

Document collection

If you have a case, we'll help you gather the evidence: dispute letters, certified-mail receipts, credit reports, and any other documentation.

3

Pursue your claim

We handle the legal work on contingency — you pay nothing unless we recover compensation for you. The FCRA also allows recovery of attorney's fees.

Why there's no cost to you

Congress designed the FCRA to encourage private enforcement. When you win an FCRA case, the defendant pays your attorney's fees on top of your damages. This means we can take cases on contingency with zero out-of-pocket cost to you.

We only get paid if you get paid. Our interests are aligned with yours: pursue the strongest possible case and maximize your recovery.

Ready to discuss your case?

If you've disputed inaccurate information and the bureaus or furnishers refused to fix it, you may have a legal claim. Let's talk.

The information on this website is for general informational purposes only and does not constitute legal advice. No attorney-client relationship is formed by using this site or contacting us. Past results do not guarantee future outcomes. Each case is different and must be evaluated on its own facts.